Export Agent ServicesWhat core qualifications are required?

According to the latest customs supervision requirements for 2025, compliant export agents should possess:

• Double A certification qualification：Customs AEO Advanced Certification + FIATA (International Federation of Freight Forwarders Associations) Certification
• Risk control system: ISO 28000 Supply Chain Security Management System Certification
• Special Industry License: The transportation of hazardous materials requires TDG certification, while food products must undergo FDA registration.

What necessary items are included in export agency fees?

The 2025 industry standard cost structure consists of three major modules:

• Basic service fee
  • Document Preparation (Average ￥800-1500 per shipment)
  • Customs declaration (charged at 0.3%-0.8% based on HS code)
• : Special services such as special packaging and dangerous goods declaration
  • Port THC fee (￥450-750/20GP)
  • Fuel Surcharge (based onMaritime transportPrice (15%-25% fluctuation)
• Special handling fee: Handling unexpected situations such as inspection coordination and document amendments

How to verify an agency companys actual service capabilities?

It is recommended to validate through three dimensions:

• System integration testing: Request a demonstration of direct data connection with the Customs Single Window.
• On-site case study: Check the customs clearance records of similar goods in the past 3 months.
• Emergency response test: Simulate the response process for sudden customs inspections

How can export agents help mitigate trade risks?

Professional agents should provide a triple safeguard mechanism:

• Compliance Pre-review System: Automatically screen over 200 risk points including HS classification and rules of origin.
• Real - time tracking system: Cargo status updates are accurate to within a 2-hour window.
• Legal Support Network: Localized compliance advisory teams in 50+ countries/regions

How to handle customs detention of goods?

The standard crisis management process includes:

• 48-hour emergency response: The agent must initiate the handling procedure within 2 hours after receiving the customs notification.
• Third-level disposal plan:
  • Phase 1: Document Correction (within 72 hours)
  • Phase II: Technical Consultation (in case of classification disputes)
  • Phase Three: Legal Remedy (Initiating Customs Appeal Procedures)

How to evaluate the market reputation of an agency?

It is recommended to use the newly launched version by the General Administration of Customs in 2025."Cross-border Service Provider Credit Evaluation Platform"The platform displays in real time:

• Annual declaration accuracy rate (industry average: 97.2%)
• Exception handling success rate (high-quality agents should achieve 85% or above)
• Customer Satisfaction Index (based on big data scoring across 200+ dimensions)

How can small and medium-sized shippers gain bargaining power?

It is recommended to adopt"Step-by-step cooperation"Strategy:

• The first quarter adopts the basic service package.
• The rate renegotiation mechanism will be triggered upon reaching a quarterly shipment volume of 20 containers.
• Annual cooperation amount exceeding 500,000 can apply for customized services.

Traditionalforeign tradeHow can enterprises connect with digital agents?

Please confirm that the agent possesses the following technical capabilities:

• ERP system integration (supports mainstream systems such as SAP, Yonyou, etc.)
• Blockchain traceability capability (must integrate with at least 3 international trade chain platforms).
• AI Customs Declaration System (2025 New Version of Customs Intelligent Declaration Interface)

What should be paid attention to when exporting special goods?

For special categories such as lithium batteries and chemicals:

• ---UN38.3 test reportFiling record
• Confirm that the means of transport is equipped withIMDG Certification
• in the containerSpecial Risk Additional Insurance(The rate is usually 1.2%-2% of the cargo value.)

How to establish a long-term and stable agency partnership?

It is recommended to adopt"Double KPI Assessment System":

• Business indicators: customs clearance efficiency, error rate, cost control
• Service indicators: response speed, solution innovation, knowledge sharing
• Conducted quarterlyService Improvement Joint Meeting