
In recent years, as Chinese consumers’ demand for high-quality imported foods has kept climbing, New Zealand biscuits—carrying the tagline “natural ingredients + stringent quality control”—have secured a significant share of the bakery market. Customs data show that from January to October 2023, New Zealand’s biscuit exports to China rose 18.7 % year-on-year, mainly thanks to the tariff concessions under the upgraded China-New Zealand Free Trade Agreement (FTA) that cut the duty on some biscuits to 0 % starting in 2022, as well as the domestic surge in “healthy snacking.” However, global supply-chain disruptions (e.g.Maritime transportPrice volatility, port congestion), increasingly stringent trade-compliance requirements in various countries (e.g., China’s “Regulations on the Registration Administration of Overseas Food Production Enterprises for Import”), have left companies facing challenges such as complex documentation and high logistics risks when importing on their own, professionalImport Agent ServicesThe value of services is becoming increasingly prominent.
Documentary compliance for imported biscuits is the foundation of successful customs clearance; the broker must exercise end-to-end control over 10+ categories of core documents:
The professional value of the agent is reflected in: pre-audit of document logic (e.g., invoice amount vs. contract amount deviation ≤5%), guidance on supplementing missing documents (e.g., a health certificate missing the MPI official seal must be re-signed), and cooperation with customs “document verification” (e.g., for biscuits under HS code 1905.3100, checking whether the “sugar content ≤25%” in the ingredient report matches the tariff description), thereby avoiding returns or demurrage caused by document discrepancies (demurrage is usually about USD 100/day).
The logistics stage must balance speed, cost, and risk; the forwarder tailors the plan to cargo characteristics (e.g., biscuits are fragile and require reinforced cartons plus cushioning fill) and customer needs:
If the customer’s imported New Zealand biscuits involve re-export to Russia or direct settlement with Russia, the agent can provide VTB Bank (Sberbank of Russia, a top-20 global bank) foreign-exchange settlement services, solving the pain points of traditional cross-border payments:
Take a certain client’s exports to Russia as an example: processing a US$100,000 payment through VTB saved four days compared with traditional channels and avoided Russian demurrage charges of roughly US$500 per day caused by payment delays.
Please clearly inform the customer that imported biscuits must meet the following certification requirements (the agent does not handle them directly but provides guidance):
The role of the agent is to: verify the registration status of the manufacturing enterprise (to prevent the return of products from unregistered firms), guide testing items (e.g., focus on aflatoxin B1 ≤5 μg/kg), flag common labeling issues (e.g., missing “Storage conditions: room temperature and dry”), and help clients avoid customs clearance failures caused by missing certifications.
The agent clarifies customer requirements (e.g., annual import volume, target market [supermarket/e-commerce], budgeted cost) through questionnaires and interviews, rules out “prohibited or restricted” risks (e.g., biscuits containing endangered ingredients), and defines the service scope (whether logistics is included, whether Russian payment settlement is involved).
Focus on reviewing the “quality clause” in the contract (e.g., “broken-cake rate ≤ 3 %”), the “payment method” (recommend T/T 30 % deposit + 70 % against copy of B/L to avoid high L/C fees), and “dispute resolution” (stipulate application of PRC law and choose arbitration over overseas litigation) to safeguard the client’s interests.
The agent assists the client in confirming order details with the New Zealand supplier (e.g., packaging specs: 200 g/box × 12 boxes/carton), hedges exchange-rate volatility—up to ±5 % in 2023 for CNY/NZD—via “FX-lock tools” such as forward FX contracts, and executes cross-border payments at settlement through VTB (Russia-related business) or major domestic banks (regular business).
Commission SGS to carry out pre-shipment inspection, focusing on verifying raw-material traceability (e.g., milk powder sourced from Fonterra, New Zealand), additive usage (e.g., preservative potassium sorbate ≤1.0 g/kg), and package integrity (via vacuum-leak testing), and provide the inspection report as the basis for payment.
Pre-classify the HS code (e.g., sandwich biscuits under 1905.3200, 0% duty; ordinary biscuits under 1905.3100, 0% duty), calculate import taxes (VAT = (CIF value + customs duty) × 13%), file the customs declaration in the Single Window system (upload the “Importer of Record number for food”), and cooperate with customs inspection (in 2023 the biscuit inspection rate was roughly 8%, focusing on labeling and sensory characteristics).
After customs clearance, the agent completes the “port–warehouse–customer” delivery through partnered logistics providers (e.g., Sinotrans, SF Express), offers the value-added “warehousing & drop-shipping” service (e-commerce clients can, for instance, move goods directly into Cainiao warehouses with one-piece drop-shipping support), and feeds back logistics information such as estimated delivery time and signed-for photos.
After the goods are delivered, the agent assists the customer in completing the entry into the “Imported Food Information Traceability Platform” (upload of customs declaration and inspection & quarantine certificate required) and provides the “Full Import Process Report” (including cost analysis, time statistics, and issue log) to help the customer optimize future import plans.
Conclusion: Importing biscuits from New Zealand may look complicated, but with a professional agent handling documentation, streamlining logistics, and guiding compliance, operational risk and time cost can be sharply reduced.Zhong Shen International Trade Co., Ltd.As a senior consultant with 20 years of experience in theExport Agent ServicesA 20-year service provider, always aiming for “zero documentation errors and zero logistics delays,” helping businesses efficiently connect with premium food resources worldwide.
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